Do you thrive in a team environment?
Become Part Of Our Team
Job Summary
Skills Required
• Professional demeanor and a Positive “Can Do” Attitude
• Punctuality
• Flexibility and Willingness to be a team player
• Knowledge of proper massage techniques
Essential Job Functions
• Have a thorough working knowledge of all medical protocols, standard operating procedures and policies that pertain to your department
• Ensure that all clients receive exceptional service and have a comfortable and pleasant experience
• Create a professional relationship with the clients using good verbal and non-verbal communication
• Promote return spa visits and participate in marketing your services internally and externally when needed
• Review all client intake forms, document client treatment and plans of care, file in appropriate records
• Participate in Case studies to be part of the collaborative treatment plans for clients
• Share creative ideas to better care for and enhance the client’s experience
• Operate all spa equipment in a safe manner
• Maintain a neat and orderly work area at all times
• Responsible for additional cleaning as needed to maintain a professional atmosphere
• Communicate with Manager any needs to best serve GW and the clients
• Continually work on your personal sales skills including building instant rapport, client needs assessment, feature, and benefits presentation, overcoming objections and closing
• Learn all current promotions and offer them to new and existing clients to stimulate sales during the promotional period
• Have a thorough knowledge of all body care products in order to appropriately develop client products that establish quality at home programs which enhance the in-spa experience
• Continuing education in your field or a related field is highly recommended and considered an important element in the evaluation of your professional knowledge
• Attend in-house training programs
• Participate in scheduled Groton Wellness events
• Keeping treatment rooms set up and presentable at all times
compensation: negotiable
employment type: part-time to full-time